As you may have noted, we have pushed out to August 10 the closing date for the Pledge Manager. We did this for several reasons. One is that running a Pledge Manager during the summer means that there are a few backers travelling or on vacations who cannot complete the PM earlier. Another is that due to our own staff vacations schedules, we found ourselves short in the Customer Service department, and we wanted to make sure we could address your messages before closing the PM for good.
The good news is that our key Customer Service staff got back in yesterday, and if you're still waiting for a reply, you should be getting answers very soon, and we thank you for your patience.
If you have questions, please go to our Contact page and follow the instructions there.
Please note that for technical reasons, the Paypal payment option is currently unavailable, but you still have the option to pay with your credit card when you go over your 'Store Credit'.
As planned, shipping of your Rewards started a few weeks ago. If you were among the early ones to complete your Pledge Manager and have not yet received a shipping notification, that is normal. As we explained when we launched the Pledge Manager, we thought it would be wiser to hold back some parcels while several new models were about to come in from the foundry, and we wanted to include them in your shipment if they were part of your selection. Furthermore, the Pledge Manager has been hugely successful! So much so that we had to re-order additional batches from the foundry to keep up with demand, and they are still coming in.
Everything is now getting back to normal. We have also beefed up our shipping team, which is now working round the clock and shipping up to 200 parcels every workday. The whole shipping campaign will be done by mid-August.
We've already begun receiving feedback from backers who've received their shipment, and they are very happy about the miniatures! Here's a sample of their messages:
Zak Artibello: "Just wanted to say great work on the tgg2k, very impressed with the models".(Mail RHTeam - July 2016)
Jonathon Krisko : "First, thanks doing a fantastic job! I'm extremely happy I backed your project and look forward to seeing what you are going to do in the future." (Mail RHTeam - July 2016)
Marius : "The freebies and some other minis just arrived. And I have to say I love them. Great work. So smooth, tiny and full of sharp Details. And thanks for the beercoaster - it will find ist use." (Kickstarter – July 2016)
You can also check out this blog post from Tabletop Apocalypse, an unboxing of the TGG2 Freebies.
And here are 2 videos of TGG2 unboxing, the first one in English, the second one in German.
In case you're curious, we thought we would share with you some info about the most popular Rewards.
We knew that the Sci-fi Sisters' troops would be popular, but that went totally beyond what we had anticipated. They've been the most sought-after unit of the TGG2 Kickstarter.
We had other surprises as well. When we worked on the Avatar of Shah and the Altar of the Succubi, for us, it was more about making some dream minis come true than really creating a commercially viable product. Boy did you prove us wrong! These two, together with the War Pulpit, were EXTREMELY popular, which of course encourages us to do more crazy and large-scale projects (yeahhh!).
Finally, another surprise was the massive success of Ascended Sister Erzebel, Great Seraphim. Yes we thought you would like her, because who doesn't like a good-looking wrathful angel? ButErzebel has become the best-selling Heroine of the entire TGG2 project, and we didn't see that coming :)
We hadn't yet finished dealing with the bulk of the Pledge Manager that MANY of you were already asking us what will our next Kickstarter project be? Now that our work is done and that the final step of the project is in the capable hands of our foundry, we can now turn our attention to what's next.
The success of our first 2 Kickstarter campaigns has given us so many ideas that it is hard to choose what our next project should be. That being said, we can definitely confirm that the TGG game is coming together quite well.
We also have several ultra-cool “board games with miniatures” projects in which you will be able to play a large part, if not all, of the TGG1 and TGG2 minis. In fact, aside from special projects, we plan to have most of our board games take place in different aspects of the Toughest Girls of the Galaxy universe.
Last but certainly not least, if you like cool-looking gaming tables, we're currently working on a project which we hope will... oh, the connection is breaking... I can't... oh... (To be continued!!)