Things are moving very well with the Pledge Manager, and many of you have already chosen their rewards. However, we received a massive amount of questions and this keeps us extremely busy. This is why the Update that was due Monday is just coming out now.
In this Update, you'll find links to new forms that will help us deal with your questions and problems in a much more efficient way.
If you keep getting the error message 'No account was found', please complete this form: Problems accessing the Pledge Manager.
If you are entitled to a free set of FREEBIES and you FORGOT to add them to your cart, then
That's it! We will update your Rewards and send you a new 'invoice' to confirm the add. Please allow us a few days to do this.
If you pledged on TGG1 and want your Free Heroine ($10 at KS pricing), please review this form: TGG1 RETURNING BACKERS.
You can also find this information directly in the Pledge Manager, under Contact Us.